Thank you for shopping with us at TheBohoCultureCo. We understand that sometimes items must be returned or exchanged, and we want to make that process as easy as possible for our customers.
Eligibility: All products purchased from [website name] are eligible for return within 10 days of delivery, provided they are in unused and new condition with all original packaging and tags attached.
Initiation: To initiate a return, please contact our customer service team via email at firstname.lastname@example.org
Shipping: Customers are responsible for the cost of shipping the item(s) back to us. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot be responsible for items lost or damaged in transit.
Refund: Once we receive the returned item(s), we will inspect them to ensure they meet our eligibility criteria. If approved, we will issue a refund for the purchase price of the item(s), minus any shipping fees, to the original form of payment. Refunds may take up to 5-7 business days to process.
Exchanges: If you would like to exchange an item, don't hesitate to get in touch with our customer service team to initiate the exchange process. We will work with you to identify the replacement item and provide instructions for returning the original article.
Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer service team immediately at the email (email@example.com). We will work with you to provide a replacement item or issue a refund, as appropriate.
We want our customers to be satisfied with their purchases and will do our best to accommodate any returns or exchanges within our policy guidelines. If you have any questions or concerns about our return policy, please don't hesitate to contact us at the email id (firstname.lastname@example.org). Thank you for shopping with TheBohoCultureCo.